HVAC plan 01 / 03 · After hours and overflowHollywood, FL · 26.011°N 80.149°W--:--:-- ET

English · Spanish · Haitian Creole · French

A hosted AI receptionist that answers one line in English, Spanish, Haitian Creole, and French, captures the service request, and saves it as a ticket in your MITS CRM for follow-up.

ENESHTFR
[01] Who it is for

Best for an HVAC company that needs dependable after-hours or overflow intake before adding integrations.

[02] What's included
01

One HVAC call flow

Your greeting, service area, intake questions, urgency rules, and escalation language.

02

Multilingual caller intake

English, Spanish, Haitian Creole, and French intake for the caller's name, verified callback number, the service issue, and, when relevant, the location and how urgent it is. Creole can offer native-speaker fallback when the AI needs help.

03

Call summary

A clear message and call record your office can work without replaying the conversation.

04

Safe operating limits

AI disclosure, duration and spend caps, callback messages, launch testing, and 30 minutes of monthly tuning.

[03] How a call is handled
  1. STEP 01

    Caller picks the language

    English, Spanish, Haitian Creole, and French intake on one line. Creole can offer native-speaker fallback when the AI needs help.

  2. STEP 02

    Intake follows your call flow

    Your greeting, service area, and intake questions, capturing the caller's name, verified callback number, the service issue, and, when relevant, the location and how urgent it is.

  3. STEP 03

    The request waits in your CRM

    A ticket with the caller's message and callback number, ready to work without replaying the conversation.

[04] Scope before surprises

Know what the subscription does.

Platform

Hosted voice platform using Vapi and Twilio

Commercial terms

First 90 days: $297 prepaid. After 90 days, service continues at $99/month, cancel any time.

Calendar and CRM integrations are intentionally outside this package. The initial term becomes non-refundable once your number is provisioned and your approved call flow is live. If MITS cannot deliver that baseline, the initial payment is refunded.
A guided 7-day trial includes 30 trial minutes on a temporary number using a standard template. Trial minutes do not reduce your paid allowance. Production forwarding and custom integrations are excluded from the trial.
All AI talk time counts toward the allowance, including abandoned or unwanted calls. During the founding cohort, verified spam charges may be reviewed and credited. The first 10 customers keep their accepted subscription price for 12 months. Additional engineering is $95/hour; an extra assistant or location is $99/month.
[05] Compare packages

Start at the level your workflow needs.

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Hear it handle an HVAC call.

The same live demo supports every package. Call and choose English, Spanish, Haitian Creole, or French before you decide.