MITS SFLThe call you missed was answered.
MITS answers the calls your team cannot, follows the intake and routing rules you approve, and hands your staff a record they can act on.
Call it the way one of your customers would — then try switching language mid-call and listen to what happens.
A clear call. A useful handoff. A record your team can work.
The receptionist does not invent answers or make untested promises. It handles the repeatable front-door work and brings in a person when the call needs one.
Answers in the caller's language
Callers continue in English, Spanish, or Haitian Creole. Creole can offer a native-speaker fallback when the AI needs help.
Follows your intake rules
We configure the questions, hours, urgency language, and transfer conditions for the workflow you approve.
Preserves the outcome
Your team receives the timestamp, message, outcome, and available recording instead of reconstructing the call later.
One managed receptionist. Different professional workflows.
The product is horizontal. The intake, escalation, and boundaries are configured for each profession before the line goes live.
Medical offices
Appointment requests, office messages, routing, and approved after-hours instructions — without diagnosing or giving medical advice.
Law firms
New-matter intake, callback details, urgency flags, and human escalation — without offering legal advice or promising representation.
HVAC
No-cooling and no-heat calls, service details, urgency, and a clean follow-up record for the office.
See the HVAC receptionist →Plumbing and electrical
Service address, issue, safety prompts, urgency, and dispatch-ready callback information based on your rules.
Home care and staffing
Applicant, employee, facility, and after-hours message paths kept separate so the right team receives the call.
Property management and restoration
Tenant or customer details, property location, damage type, urgency, and approved escalation for time-sensitive calls.
Regulated, emergency, and professional workflows are never assumed. Data handling, disclosures, escalation, and integration requirements are scoped and accepted before production use.
Start with the calls you need handled now.
The subscription covers the managed voice service. Custom software and new integrations are separately scoped, implemented, and acceptance-tested.
After-Hours Receptionist
- One business and call flow
- Multilingual message intake
- Call records and summaries
Booking Receptionist
- Everything in After-Hours
- Warm transfers
- Tested scheduling workflow
Full-Service Receptionist
- Approved connected workflows
- CRM or calendar operation
- Human takeover and priority support
After-Hours begins with a $297 prepaid 90-day term, then continues at $99/month. Full-Service requires a separately scoped implementation starting at $1,500 before the subscription begins. Trial minutes do not reduce a paid allowance.
Before you trust it with a caller.
Is this only for HVAC companies?
No. HVAC is the first active campaign and has its own profession-specific page. The underlying managed receptionist is configured for the intake and routing needs of each approved business.
Can it replace my staff?
It is designed for unanswered, after-hours, overflow, and repeatable intake calls. Your team remains responsible for professional decisions, service delivery, and follow-up.
Which languages are supported?
The working system supports English, Spanish, and Haitian Creole. Creole speech recognition and transcripts may be less exact, so the workflow can offer a native Creole speaker rather than pretending it understood.
Does the trial use my live number?
No. The guided 7-day trial uses a temporary number and includes 30 trial minutes. Production forwarding and custom integrations begin only after scope and acceptance.
Does the subscription include a CRM integration?
No new integration is hidden inside the monthly price. Connected workflows are separately scoped, built, and acceptance-tested before Full-Service operation begins.
Let your callers hear the difference.
Start with a guided 7-day trial on a temporary number, then decide whether the workflow belongs on your live line.
(754) 203-4594